1fb77 Privacy Policy

This Privacy Policy describes how 1fb77 ("we", "us", "our") collects, uses, stores, and protects the personal information of individuals ("you", "your", "Player") who access or use the 1fb77 online betting and casino platform available at https://1fb77.ws.

This policy applies to all personal data collected through the 1fb77 website, mobile site, customer support channels, and any other interaction you have with 1fb77. It covers data collected from players based in Bangladesh and in any other jurisdiction from which the platform is lawfully accessed.

By registering an account on 1fb77, making a deposit, placing a bet, or otherwise using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you must discontinue use of the 1fb77 platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the 1fb77 platform as a whole.

1fb77 acts as the data controller in respect of all personal data collected through the platform. As data controller, 1fb77 determines the purposes for which personal data is processed and the means by which that processing is carried out.

If you have any questions about how 1fb77 handles your personal data, or if you wish to exercise any of your data protection rights as described in this policy, please contact us using the details below:

1fb77 collects the following categories of personal data about you, depending on how you use the platform:

1fb77 does not intentionally collect special category data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless it is strictly necessary to comply with a legal obligation — for example, where a self-exclusion request requires us to note a responsible gaming flag on your account.

1fb77 collects personal data through the following channels:

• Direct interactions: Data you provide when you register an account, complete KYC identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automated technologies: When you access the 1fb77 platform, our servers automatically record technical data including your IP address, device identifiers, and browsing behaviour. This is collected via server logs, cookies, and similar tracking technologies (see Section 8 for full details).
• Payment processors: When you make a deposit or request a withdrawal, our payment partners (including bKash, Nagad, Rocket, Upay, and card processors) share transaction confirmation data with 1fb77 to enable us to credit or debit your account accurately.
• Game providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may share game session data with 1fb77 to enable bet settlement, dispute resolution, and fair-play monitoring.
• Fraud and security services: 1fb77 may use third-party fraud-detection and identity-verification services that provide supplementary data to help us confirm your identity and protect your account from unauthorised access.

1fb77 processes your personal data only where it has a valid legal basis to do so. The legal bases on which we rely are as follows:

• Contract performance: Processing is necessary to perform the contract between you and 1fb77 — i.e., to operate your account, process your transactions, settle your bets, and deliver the services you have requested.
• Legal obligation: Processing is necessary to comply with legal obligations applicable to 1fb77, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and financial record-keeping obligations.
• Legitimate interests: Processing is necessary for 1fb77's legitimate business interests — such as fraud prevention, platform security, improving the user experience, and responsible gaming monitoring — where those interests are not overridden by your data protection rights.
• Consent: Where we send you direct marketing communications by email or other channels, we do so only where you have provided explicit consent. You may withdraw this consent at any time by contacting [email protected] or by using the unsubscribe link in any marketing email.

1fb77 uses the personal data it collects for the following purposes:

• To create and manage your 1fb77 account and verify your identity in accordance with KYC requirements;
• To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and bank transfer;
• To settle bets and casino game rounds, and to resolve any disputes that arise in connection with them;
• To detect and prevent fraud, money laundering, match fixing, bonus abuse, and other prohibited activities;
• To monitor and enforce responsible gaming obligations, including managing self-exclusion requests and deposit limit settings;
• To provide customer support via live chat, email, and WhatsApp;
• To improve the 1fb77 platform through analysis of usage patterns, identifying technical issues, and testing new features;
• To send you service-related communications, including account notifications, transaction confirmations, and security alerts;
• To send you promotional communications about 1fb77 offers, bonuses, and events — only where you have consented to receive them;
• To comply with applicable legal and regulatory obligations, including responding to lawful requests from law enforcement or regulatory authorities.

1fb77 may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to process deposits and withdrawals. These providers receive only the minimum data necessary to complete your transaction.
• Game providers: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and other game studios — for game delivery, bet settlement, and fair-play auditing. These providers operate under their own certified data-protection frameworks.
• Identity verification and KYC services: Third-party identity-check providers who verify government-issued ID documents to satisfy our KYC obligations.
• Fraud prevention and security services: Service providers who help us detect suspicious account activity, prevent unauthorised access, and protect the platform from abuse.
• IT and hosting providers: Cloud infrastructure and hosting providers who store platform data under strict data-processing agreements with 1fb77.
• Legal and regulatory authorities: Government bodies, law enforcement agencies, or courts where 1fb77 is legally required to disclose personal data — for example, in response to a valid court order or a statutory anti-money laundering report.

All third parties who receive personal data from 1fb77 are required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared.

1fb77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and gather analytics data. The following types of cookies may be placed on your device when you access 1fb77:

• Strictly necessary cookies: These cookies are essential for the 1fb77 platform to function. They enable you to log in, maintain your session across pages, and use core features such as the bet slip and cashier. These cookies cannot be disabled without impairing your use of the site.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and recently viewed games — to provide a more personalised experience on your next visit.
• Analytics cookies: These cookies collect aggregated, anonymised information about how players use the 1fb77 platform — such as which pages are visited most frequently and how long sessions last. This data helps us identify technical issues and improve the platform experience.
• Security cookies: These cookies help 1fb77 detect and prevent fraudulent activity, including session hijacking and account takeover attempts. They are essential for the protection of your account.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 1fb77 platform. Strictly necessary and security cookies cannot be disabled through browser settings while you are actively using the platform.

1fb77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in such a way that it can no longer be attributed to any individual. Where data must be retained beyond these periods due to an ongoing legal dispute, regulatory investigation, or court order, it will be retained only for the duration of that requirement.

1fb77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• TLS 1.3 encryption with 256-bit AES for all data transmitted between your device and the 1fb77 platform;
• One-way cryptographic hashing (bcrypt) for all stored passwords — plaintext passwords are never retained;
• Role-based access controls that restrict internal access to personal data to only those employees and contractors who require it to carry out their duties;
• Regular internal security audits and vulnerability assessments of the 1fb77 platform infrastructure;
• Secure data centres with physical access controls, redundant systems, and 24/7 monitoring;
• Two-step SMS verification available to all players to protect against unauthorised account access;
• Automated fraud monitoring systems that flag unusual transaction patterns and login activity in real time.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 1fb77 will notify affected players by email within 72 hours of becoming aware of the incident and will take immediate steps to contain and remediate the breach.

As a player on 1fb77, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Protection Request — [Your Username]".

• Right of access: You may request a copy of all personal data that 1fb77 holds about you. We will provide this information within 30 days of receiving a valid request. The first copy is provided free of charge; subsequent requests may be subject to a reasonable administrative fee.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Minor corrections (such as phone number updates) can typically be made directly through your account settings.
• Right to erasure ("right to be forgotten"): You may request that 1fb77 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to our legal retention obligations — for example, financial and KYC records must be retained for a minimum of 5 years.
• Right to restriction of processing: You may request that 1fb77 temporarily stop processing your personal data while the accuracy of the data or the lawfulness of our processing is being investigated.
• Right to data portability: You may request that 1fb77 provide your personal data to you in a structured, commonly used, and machine-readable format (such as CSV or JSON) where the processing is based on your consent or a contract.
• Right to object: You have the right to object to processing of your personal data that is based on 1fb77's legitimate interests, including direct marketing. Where you object to direct marketing, we will cease all marketing communications immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

1fb77 will respond to all valid data rights requests within 30 calendar days. Where a request is particularly complex or we have received a large volume of requests, we may extend this period by a further 30 days and will inform you of the extension and the reason for it.

The 1fb77 platform is strictly intended for adults aged 21 and above. 1fb77 does not knowingly collect or process personal data from any individual under the age of 21. If you are under 21 years of age, you must not register an account or use the 1fb77 platform in any capacity.

If 1fb77 discovers or is informed that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, delete all associated personal data as promptly as possible (subject to any legal retention obligations), and refund any deposits to the source payment method.

If you believe that a minor has registered on 1fb77 or is using the platform, please report this immediately to [email protected]. We take underage gambling extremely seriously and will act promptly on all such reports.

1fb77 may send you promotional communications about bonuses, seasonal offers (including BPL season promotions, IPL specials, Eid bonuses, and Pohela Boishakh offers), new game launches, and platform updates. We will only send you marketing communications where you have explicitly consented to receive them at the time of registration or at any subsequent point.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any 1fb77 marketing email;
• Updating your communication preferences in your 1fb77 account settings;
• Contacting our support team at [email protected] with the subject "Marketing Opt-Out — [Your Username]".

Please note that withdrawing consent to marketing does not affect the sending of service-essential communications such as transaction confirmations, security alerts, account notifications, and policy update notices. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.

1fb77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When we make material changes to this policy, we will notify active players by email and by posting a prominent notice on the 1fb77 platform at least 7 days before the changes take effect.

The effective date at the top of this document indicates when the current version was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how 1fb77 protects your data. The most current version of this policy is always available at https://1fb77.ws/privacy-policy.

Your continued use of the 1fb77 platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 1fb77 handles your personal data, please contact us through any of the following channels:

• Email: [email protected] — Subject: "Privacy Policy Query — [Your Username]"
• Live Chat: Available 24/7 on the 1fb77 platform — average response under 3 minutes
• WhatsApp: +880 1700 000000 — Bangladesh Standard Time (UTC+6) extended hours

1fb77 is committed to resolving all privacy-related complaints fairly and promptly. We will acknowledge your complaint within 2 business days and provide a substantive response within 14 business days. Where a complaint is particularly complex, we will keep you informed of progress throughout the investigation.

If you are not satisfied with the outcome of your complaint after engaging with 1fb77's support team, you may escalate the matter through any applicable dispute resolution channel available in your jurisdiction. 1fb77 will cooperate fully with any lawful investigation into its data-handling practices.